When ordering from our website, you must read the Terms of Service carefully before making any purchase. By placing an order on our website, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of the Terms, you are not permitted to use the LuckyCharmGold website in any form.
LCG Solutions LLC
LCG Solutions LLC (USA) and the website, https://luckycharmgold.com, are not affiliated with Jagex Ltd. or RuneScape® in any way. The official RuneScape website can be found at :https://www.runescape.com/
Services: Once a service has been started, it is non-refundable. A full refund will be provided if we cannot find a gamer to complete the service, or if you change your mind.
Gold & Items: Once the gold or items have been handed over to your game character, the payment is non-refundable. If the delivery of gold & items takes too long, or you change your mind before they are handed over, then you are eligible for a full refund.
Accounts: Once you pay for an account, and the account credentials have been delivered to your email, the order has been completed, and the order is non-refundable. Only if the account is different from described on the website, we will take the account back and provide a full refund.
When using our website, you comply with all your country's local laws. All taxes must be paid in full accordance with the local law of your country. By using our website, you agree that our company LCG Solutions LLC can not be held responsible for any damages or fines that you might face. When selling an abundant amount of gold to us, this can be seen as “extra income” and therefore, you must check your local tax laws to see if you must declare this as extra income.
When buying from our website, you are not allowed to use any VPN or proxies that can change your IP address. We use anti-fraud software that will detect the use of a VPN and proxies, and will refund the payment if we see a payment being made via either of these methods. Your country of residence will be used as information to pay VAT taxes to the corresponding country.
We use various methods to be able to detect fraudulent payments. When a fraudulent payment is made, we will use all the documentation available to fight any disputes. We will also report all the information available to local authorities.
We maintain the right to deny any order that is placed via our website at any point throughout the transaction. When a transaction is completed, and we believe that this transaction may be fraudulent or done on behalf of somebody else, we reserve the right to refund the transaction.
After an order has been completed successfully, an email will be provided with the order number included, and a live chat will be automatically opened with your order number. We will always deliver gold or items to you via live chat within 1–2 hours. We confirm the trade via live chat, and we double-check your character's in-game name that we are trading, which you indicate when ordering. After we have delivered the gold or items, your order is non-refundable.
After you successfully pay for your order, you will be invited to our Discord, where one of our team members will complete the service that you ordered. You will be updated within our ticket system. Once the order has started, no refunds are possible. The time it takes to deliver these orders is completely dependent on the length of the services that you are ordering. We always aim to complete your service order as fast as possible. Order completion times vary based on the services you choose—some are delivered within 30 minutes, while others may take up to 3 months or more.
Account credentials are instantly & automatically provided via email after you have successfully paid on our website. We provide an account exactly as described on our website. If this is not the case, then we will take back the account. We are the original owners of all the accounts we sell; we don't resell the accounts of other customers, therefore, we can guarantee that your account will never be recovered in the future. If you want the creation details of the account, then please ask this from live chat after purchasing. We are not liable for any mutes, bans, or locked accounts after you have taken ownership of the account. However, we will always assist you if you have any problems with the account after purchase. Please reach out to the live chat on our website if you have any issues after the purchase.
LuckyGold uses a third-party verification service called “Veriff” to provide ID and customer verification services. For PayPal payments, we ask for ID verification before you can make a PayPal payment. After the PayPal payment is made, we cross-check if the person verified is the same as the owner of the PayPal account. In the case that the ID-verified name does not match the name of the holder of the PayPal account, we refund the payment.
We might ask for ID verification after certain payments are made (credit card, Apple Pay, Google Pay), to reduce fraudulent payments. We use anti-fraud software to monitor all these payments. If the software indicates that a payment might be fraudulent, we will ask for ID verification after the payment is made. The verification process is used to cross-check if the person verified is also the same as the cardholder. In case you, as a customer, do not want to verify, or if the verification name and the cardholder name are not the same, we will refund the payment.
LuckyCharmGold issues self-billed invoices for all purchases of OSRS Gold. By selling to us, you authorize LuckyCharmGold to generate invoices on your behalf, which will serve as the official tax and accounting documentation of your sale. Each payment will be documented in USD (with the payment method denoted as settlement).
We reserve the right to change the terms of service at https://luckycharmgold.com/terms-of-service at any point in time. When purchasing from this website, you are required to view the terms of service every time before a new purchase is made.
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